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IMC is a Service-Disabled Veteran-Owned Small Business (SDVOSB)

Audio Video Teleconferencing (AV/VTC) Programmer (IMC00396)

Fort Shafter, HI
Travel Required:
Level/Salary Range:
Dependent on qualifications
Position Type:
Date Posted:
Posting Expires:
Until filled
Mandatory Job Requirements:
  • Current IAT Level II Certification
  • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship
  • All applicants must have current DoD Secret clearance eligibility day one and prior to entry on duty
Applications Accepted By:

Email: Michelle Might, Corporate Recruiter,

Email Subject Line: Audio Video Teleconferencing (VTC) Programmer – ESIM (IMC00396)

The Audio Visual/Video Teleconference (AV/VTC) programmer will perform control installations, device configuration of classified and unclassified point-to-point and multipoint Video Teleconferencing (VTC) services, audio conference services, provide technical support for said installations, and programming (Extron, Crestron and AMX control Systems). The AV/VTC programmer will analyze requirements, identify shortfalls, developer programming solutions and detailed AV system designs, contribute to implementation plans, system integration, and system testing and development of Engineering and Implementation Plans (EIP). The AV/VTC programmer is responsible for the research, design, planning, and development of new advanced technologies for AV/VTC systems. The AV/VTC programmer will diagnose and troubleshoot AV equipment failures and make adjustments to ensure maximum effectiveness. The programmer will also have the capability to test and debug systems for quality assurance and acceptance by the customer and respond to email requests for all AV and VTC needs. The AV/VTC programmer must also be willing to participate in surveys throughout the Asia Pacific region and produce AutoCAD designs for each installation as a project deliverable. The candidate must also be willing and able to work occasional out-of-hours and weekend shifts as needed.

Responsibilities: The position will include, but is not limited to, the following tasks:

  • Create and standardize baseline control code using the Extron Global Configurator Pro.
  • Create and standardize baseline Digital Signal Processor (DSP) configurations.
  • Be part of an implementation team responsible for the install of AV/VTC systems.
  • Be part of an O&M team responsible for conducting regularly scheduled maintenance and troubleshooting on USARPAC Command Center systems.
  • Install and modify control system code and DSP configuration.
  • Coordinate with Government POCs and technical personnel for any baseline configuration and control code modifications or changes.
  • Ensure that all systems control code and DSPs are configured in accordance with DISA STIGs and Army regulations, and are compliant throughout its lifecycle, requiring touch maintenance to ensure a good security posture.
  • Conduct AV/VTC systems training.
  • Use the program portal to upload and manage all documentation and deliverables, control system code, and system configuration.
  • Must be able to provide after hours on-call phone support, and, if required, be onsite (varying locations as needed) within 12 hours.
  • Other administrative duties, as assigned.

Basic Required Qualifications and Skills: Note: These are mandatory items that all candidates must have when making application to IMC for this position. Please ensure that your submission addresses each of these requirement items. Candidates without these required elements will not be considered.

  • At start date, must possess current IAT Level II Certification – one or more of the following current certifications in ACTIVE status are acceptable.
    • CCNA Security
    • CySA+
    • GICSP
    • GSEC
    • Security+ CE
    • CND
    • SSCP
  • At least three years of experience in AV/VTC control system programming.
  • Extron Global Configurator Professional certification and proficiency.
  • Experience using Microsoft Office tool (Word, Excel, PowerPoint, Visio, Outlook).
  • Experience with Extron, AMX, and Crestron control system code and software.
  • Ability to work and accomplish tasks with minimal or general guidance.
  • Familiarity with Army and DoD networks.
  • Experience working in a Government/Military environment.
  • Due to a customer requirement, as a condition of employment for this position, the successful candidate will be required to obtain and provide proof of COVID-19 vaccination prior to commencing employment.
  • Please note that pursuant to a government contract, this specific position requires U.S. Citizenship.
  • All applicants must have current DoD Secret clearance eligibility day one and prior to entry on duty.

Desired Qualifications and Skills: It is desirable that the candidate has the following qualifications:

  • B.S. in information systems or information technology, and/or combination of education and work experience equivalent.
  • CCNA (Routing and Switching).
  • ITILv3 or 4 Foundations or higher.
  • Certified Avixa CTS-D or CTS-I.
  • AutoCAD certification.
  • Extron, AMX, or Crestron training.

Background Information:

Innovative Management Concepts, Inc. (IMC), a Service-Disabled, Veteran-Owned Small Business, provides a broad range of information technology services to government and commercial clients. Since its founding in 1989, IMC has offered solutions and expertise in: IT operations and maintenance, cyber security, systems and network engineering and support services, cloud/hosting services, software engineering and development, website services, software quality assurance and testing (including IV&V), and project management. IMC is certified in International Organization for Standardization (ISO) 9001:2015 Quality Management, ISO 27000:2013 Information Security Management System, and ISO 20000-1:2011 Information Technology Service Management. Find out more about IMC at

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.

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