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IMC is a Service-Disabled Veteran-Owned Small Business (SDVOSB)


vets2 gwac logoInnovative Management Concepts (IMC) and the members of our GSA Veterans Technology Services (VETS) 2 Governmentwide Acquisition Contract (GWAC) Team are very pleased to be part of the GSA VETS 2 GWAC program.

IMC's GSA VETS 2 GWAC Contract Number is 47QTCH18D0028.

For more information on GSA Vets GWAC, visit the GSA VETS 2 GWAC website.

IMC's ueID is E1KJG94MCPL7, DUNS number is 605691807, and our CAGE code is 06WG5.Best in Class seal

GSA VETS2 GWAC has a Best-in-Class designation. The Best-in-Class acquisition designation identifies government-wide contracts that satisfy key criteria defined by the Office of Management and Budget (OMB). Best-in-Class solutions are vetted, well-managed, and recommended—and in some cases required—for use. Find out more about Best-in-Class Designated Solutions.

IMC contacts for GSA VETS 2 GWAC:

  • Britt Triplett (Primary), Corporate VETS 2 GWAC Program Manager
    (p) 703-318-8044, (f) 703-318-8740

  • Mike Metz (Backup), Senior VP, Relationship Management
    (p) 703-318-8044, (f) 703-318-8740

  • Richard E. Nichols, Contract Administrator
    (p) 703-665-5114, (f) 703-318-8740

IMC has provided and continues to provide the full range of the required GSA VETS 2 IT and project solutions and services, including:

  • Data Management: Cloud Computing Services, Data Architecture, Analysis and Design, Data Governance, Data Migration, Data Quality Management, Data Security Management, Data Warehousing and Business Intelligence Management, Document, Record and Content Management, and Network and Individual Storage Management. [Departments of Defense (DoD), Energy (DoE), Justice (DOJ), and Transportation (DOT)]

  • Information and Communications Technology: Collaboration Technology Services, Pv6 Implementation and Support Services, Telepresence and Video Services, Virtual Private Network (VPN), Virtualization Services, Voice over IP (VoIP) Services, and Wireless Services. [DoD and DoE]

  • IT Operations and Maintenance: Bring Your Own Device (BYOD) Support Services, Data Center Management, Email and File Server Management, IT Helpdesk / IT Support, IT Training, Mobile Device Management, PC Provisioning and Server and Device Management. [DoD, DoE, and Veterans Affairs (VA)]

  • IT Security: Continuous Diagnostics and Mitigation, Continuous Security Monitoring Services, Identity Management and Access Management, Information Assurance, Intrusion Detection, IT Disaster Recovery Services, IT Security Incident Response, Network Security Monitoring, and Security Assessment Services / Vulnerability Analysis Services DR. [DoD, DoE, and VA]

  • Software Development: Mobile Application Development Services, Software Design, Software Maintenance, Software Programming, Software Testing, IV&V, and Web Development. [DoD, DoE, DOT, and VA]

  • Systems Design: Computer Systems Integration, Configuration Management, Information Management, Network Infrastructure Design, Office Automation Computer Systems Integration, and Smart Buildings Systems Integration. [DoD, DoE, DOT, and VA]

  • New and Emerging Technologies: Software Defined Networks and storage, Quantum Computing, Nano sensors, The Internet of Nano things, and Big Data. [DoE and DOT]

  • IT Services-based Ancillary Support: Administrative Support, IT Products, Server Racks, and Licenses. [DoD, DoE, DOT, and VA]

IMC procedures for managing contract performance ensure the delivery of quality products and services. IMC's management team will develop and strictly enforce a Quality Control (QC) Plan and process that will comply with and support the customer's Quality Assurance (QA) Plan and processes. The IMC QC process will ensure that deliverables comply with standards and guidelines and satisfy contract acceptance and schedule criteria.

The support services provided and products developed will meet a set of quality standards that IMC applies on all of our support service contracts. Quality principles include: total customer focus, complete and accurate documentation, adherence to operating procedures, adherence to government standards, testing to verify all performance requirements are met, conducting critical design review, providing designs that are maintainable and supportable, keeping maintenance inspection records, calibrating equipment, and documenting support maintenance. The quality control processes that apply these principles will be incorporated in the task orders and in the general operational guidelines.

What is VETS2?

The VETS 2 GWAC offers a unique contribution to the federal acquisition community as it’s the only GWAC set-aside exclusively for Service-Disabled, Veteran-Owned Small Businesses (SDVOSB). VETS 2 is designed to meet a variety of diverse agency IT requirements, including new and emerging technologies.


  • Has a comprehensive contract scope.
  • Allows for multiple contract types.
  • Enables long-term planning.
  • Provides access to customized IT solutions from a qualified pool of SDVOSBs.
  • Enables GSA to continue its support of the SDVOSB Procurement Program, while helping federal agencies achieve their socioeconomic goals and objectives.

To find out more, visit the official U.S. Government website on the VETS 2 GWAC. The Resources page contains the VETS2 Ordering Guide, intended to help ordering agencies and contracting officers effectively use the VETS2 GWAC.